Free returns for Luxembourg
We regret that you are not satisfied with your purchase and would like to make the return process as comfortable and uncomplicated as possible. After receipt of your purchase you have up to 14 days to register your return.
- Please register your reasons for return by logging into "MY navabi".
- Put the invoice and the delivery note (or a copy of it) with the item in your shipping bag or a box.
We offer free returns from Luxembourg. Please choose one of the following options:
- PRINT YOUR FREE RETURN LABEL FOR THE EPT
- REQUEST A PICK-UP WITH DHL EXPRESS
Please click on the following link to print your free return label. Please enclose the label onto the parcel and bring it to your local Post Office.
Enter your address data to ship the parcel back to us.
We offer a free pick-up service with DHL Express. Please contact our Customer Service to get instructions.
Neue Strasse 19